Shipping policy

Shipping Policy

Thank you for shopping with Savvy Jewels by Norma G! Each piece is handled with care and thoughtfully packaged before it begins its journey to you.

Processing Time

Because many of our jewelry pieces are handmade, one-of-a-kind, or created in small quantities, please allow 3–5 business days for your order to be prepared for shipping.

Custom-made orders may require additional processing time. An estimated completion time will be provided when your custom order is confirmed.

Business days do not include weekends or holidays.

Shipping

Orders are shipped within the United States using a trusted shipping carrier.

Shipping costs are calculated and displayed at checkout based on the shipping method available for your order.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Address

Please make sure your shipping address is correct before completing your purchase.

Savvy Jewels by Norma G is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.

If you notice an error in your address, please contact us as soon as possible. If your order has not yet shipped, we will do our best to correct it.

Lost, Delayed, or Damaged Packages

Once a package has been accepted by the shipping carrier, delivery times may be affected by circumstances outside of our control.

If your tracking information shows your package as delivered but you have not received it, please contact the shipping carrier first and then contact us if additional assistance is needed.

If your order arrives damaged, please contact Savvy Jewels by Norma G promptly and provide photos of the packaging and damaged item so we can review the situation and determine the best way to assist you.

Handmade & Custom Orders

Please remember that handmade jewelry is unique. Slight variations in gemstones, beads, wirework, colors, shapes, and placement are part of the beauty of owning a handcrafted piece.

No two handmade pieces are guaranteed to be exactly alike.

Questions About Your Order?

We want you to have a wonderful shopping experience with Savvy Jewels by Norma G. If you have questions about your order or shipping, please contact us before placing your order or as soon as possible afterward.

Savvy Jewels by Norma G
Natural Elements. Timeless Style.

Thank you for supporting handmade jewelry and a small business. Your support is truly appreciated!